Cigna Substance Use Toolkit for Customers

955435 2/21 Offered by Cigna Health and Life Insurance Company, or its affiliates. Resources to help prevent and manage addiction. SUBSTANCE USE TOOLKIT Cigna is committed to providing support and education that can help with the prevention, treatment, and awareness of substance use disorders. That resolve goes beyond our plan benefits and coverage options. The following pages list a variety of resources which may be available to anyone who faces the challenges associated with addiction. Substance use can have a devastating impact on physical, behavioral, and emotional well-being. Help begins with knowledge.

2 Substance use disorders come in many forms, and so does the proper treatment and support. Here are resources offered through Cigna and from accredited organizations who share a resolve to help those in need. Resources for you and your family Resource Description › Medication Assisted Treatment (MAT) MAT is a comprehensive program offering virtual Medication Assisted Treatment and therapy through providers in Cigna’s network. in-person or 2-way video conferencing creates a personal one-on-one connection between you and providers.1 › Management Peer Recovery MAP offers peer recovery support services and outcomes reporting – all designed to improve health outcomes for individuals and families, as well as reduce preventable health care cost. Only available to customers in CT, FL, IL, MD, NJ, NY, PA, TX, VA and Washington, DC. › Substance Use Centers of Excellence Cigna COE facilities for substance use have met stringent cost and quality standards to offer inpatient, residential, partial hospitalization and intensive outpatient treatment of substance use disorders.2 More information To verify if these are available in your state, go to and find care. Visit the Bright Heart Health website: Visit the Kaden Health website: Visit the CleanSlate website: Talk to a certified Peer Recovery Support Specialist for guidance and support on your recovery journey. Available 24/7, online or by phone, for Cigna Behavioral customers and family members, ages 13 and up. To get started, call 844.627.1449. Cigna customers can call the number on the back of their ID cards to ask for information about Center of Excellence in their area or visit art o or

3 Knowing what’s available can help prevent and manage addiction. Following the collapse of his career and his recovery from drug addiction, Chris Herren has shared his powerful message with more than 1 million people* nationwide with the hope of reaching one. *Self-reported by Chris Herren, The First Day › Crisis Support Cigna behavioral health professionals are available 24/7/365 to support customers and family members face extreme challenges including thoughts of suicide. We also offer external behavioral health resources as well. › The First Day Presented by Cigna and Center on Addiction, The First Day is a film that follows former NBA player and wellness Advocate Chris Herren on his journey to talk with high school students across the country about the struggles they may face today, including substance use, other harmful behaviors and mental health problems. Call 800.274.7603. Visit The First Day website and watch the trailer:

Additional substance use resources. 4 › Shatterproof Shatterpoof is a nonforprofit organization that helps parents prevent children from developing an addiction to alcohol and other drugs, and helps those afflicted gain access to proven and effective treatments and long-term recovery programs. Visit the Shatterproof website: › Center on Addiction The co-presenting sponsor of The First Day, this nonforprofit organization offers extensive resources for caregivers and patients such as Tips for Parents on Teen Substance Use (such as vaping), treatment options, and assistance with navigating the care landscape. Help can be provided via phone calls or text. Visit the Center on Addition website: › Educational Series Cigna offers free online seminars designed for anyone who wants to learn more about substance use disorders and recovery, whether it’s for themselves or a loved one. Subscribing is confidential and only requires an email address. Visit the Educational Series web page for more information and to subscribe. › Substance User Disorder Case Management Employees with Cigna coverage can self refer into Cigna’s Behavioral Specialty Case Management program if they are managing a substance use condition. Call 800.274.7603

5 Every need is different. Our goal is to help find the right solution. Substance use disorders can affect anyone, including those who know, work with, or live with someone who is afflicted. The first step is promote awareness of the disease of addiction, and the many forms of help. › Local Resources Many states and municipalities provide substance use services and programs for their residents. › Employee Assistance Program Cigna EAP coverage provides access for you and family members to licensed clinicians to help with emotional, behavioral, and other issues they may be experiencing such as help with finding pet care, elder care and caregiver support.3 Visit your state’s Department of Health website for local resources. General information about Cigna’s Employee Assistance Program can be found on our Cigna EAP web page. If you have EAP coverage, you can call the number on the back of their ID card.

This information is for informational purposes only. It’s not medical advice. Talk with your health care provider when you need care recommendations. All Cigna products and services are provided exclusively by or through operating subsidiaries of Cigna Corporation, including Cigna Health and Life Insurance Company, Evernorth Care Solutions, Inc., and Evernorth Behavioral Health, Inc. All pictures are used for illustrative purposes only. 955435 12/21 © 2021 Cigna. Some content provided under license. More information. Where to go from here Contact your employer HR department for more information about how these and other resources can support you and your family in the prevention and management of substance use disorders. Help is always available, often at no cost to those who need it. Addiction is not a weakness. Let us help guide you to the support that can change and improve your life and the lives of those around you. 1. Cigna provides access to virtual care through national telehealth providers as part of your plan. This service is separate from your health plan’s network and may not be available in all areas or under all plans. Referrals are not required. Video may not be available in all areas or with all providers. Refer to plan documents for complete description of virtual care services and costs. 2. The Cigna Center of Excellence designation is a partial assessment of quality and cost-efficiency and should not be the only basis for decision-making (as such measures have a risk of error). Individuals are encouraged to consider all relevant factors and talk with their physician about selecting a health care facility. Quality designations and ratings found in Cigna’s online provider directories are not a guarantee of the quality of care that will be provided to individual patients. Providers are solely responsible for any treatment provided and are not agents of Cigna. 3. Employee assistance program services are in addition to, not instead of, your health plan benefits. These services are separate from your health plan benefits and do not provide reimbursement for financial losses. Program availability may vary by plan type and location, and are not available where prohibited by law.